Shipping Policy

U.S.-Only Delivery

For dependable guidance on u.s.-only delivery, our service position is that melin limits delivery service to addresses in the United States. There is no charge for standard shipping for every U.S. order.

For clear guidance on u.s.-only delivery, customers should understand that orders are typically prepared for dispatch within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

How to Reach Us

For practical reference regarding how to reach us, our operating standard is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinteam.shop or call 512-423-0173.

Shipment Tracking

To set precise expectations about shipment tracking, the following rule applies: shipment tracking information is supplied when the order ships and is sent using the contact information supplied at checkout.

Address and Delivery Support

For practical reference regarding address and delivery support, our service position is that customers are responsible for providing a complete delivery address. Contact support@melinteam.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

To make our requirements clear for address and delivery support, the following rule applies: if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

In connection with taxes, the requirement is as follows: taxes are assessed and collected whenever applicable law requires them.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinteam.shop

Phone: 512-423-0173

Physical address: 462 Sugar Camp Rd, Salyersville KY 41465, United States