About Us

Our Store and Service Standards

To explain our approach to our store and service standards, the relevant commitment is that melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

For transparency around our store and service standards, the requirement is as follows: our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

Our Product Focus

For an accurate overview of our product focus, our established approach is that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

How to Reach Us

In connection with how to reach us, the relevant commitment is that contact support@melinteam.shop or 512-423-0173 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinteam.shop

Phone: 512-423-0173

Physical address: 462 Sugar Camp Rd, Salyersville KY 41465, United States