Payment Policy
Payment Policy
About Credit/Debit Card
For clear guidance on about credit/debit card, our established approach is that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
To explain our approach to about credit/debit card, please note that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
How to Reach Us
For dependable guidance on how to reach us, our operating standard is that payment questions may be sent to support@melinteam.shop or 512-423-0173 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Card Authorization and Payment Security
To set precise expectations about card authorization and payment security, we apply this requirement: payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.
For practical reference regarding card authorization and payment security, we apply this requirement: a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Billing Accuracy, Taxes, and Credits
For practical reference regarding billing accuracy, taxes, and credits, customers should understand that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.
To make our requirements clear for billing accuracy, taxes, and credits, our service position is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.
Merchant Identification
Business name: melin
Trade name: melin
Email: support@melinteam.shop
Phone: 512-423-0173
Physical address: 462 Sugar Camp Rd, Salyersville KY 41465, United States